Privacy policy
Last updated: April 23, 2025
Privacy Policy
This Privacy Policy explains how Emanzipé collects, uses, and shares your personal information when you visit the website s2mqq1-4c.myshopify.com (the “Website”), use our services, make a purchase, or otherwise interact with us in connection with the Website (collectively, the “Services”). In this Privacy Policy, the terms “you” and “your” refer to the user of the Services, whether you are a customer, a website visitor, or any other person whose information we collect in accordance with this Privacy Policy.
Changes to This Privacy Policy
We reserve the right to change this Privacy Policy from time to time, for example, to adapt our practices or for other operational, legal, or regulatory reasons. The updated Privacy Policy will be posted on the Website, the “Last Updated” date will be updated, and all other legally required measures will be taken.
How We Collect and Use Your Personal Information
To provide the Services, we collect information as described below. The information we collect and use varies depending on how you interact with us.
In addition to the specific purposes listed below, we may use the information collected about you to communicate with you, provide or improve the Services, comply with all applicable legal obligations, enforce all applicable Terms of Service, and protect or defend the Services, our rights, and the rights of our users or others.
What personal information do we collect?
The type of personal information we collect about you depends on how you interact with our website and use our services. When we use the term “personal information,” we are referring to information that identifies you, relates to you, describes you, or can be associated with you. The following sections describe the categories and specific types of personal data we collect.
Information We Collect Directly From You
The information you provide to us directly through our services may include:
Contact information – including your name, address, phone number, and email address.
Order information – including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information – including your username, password, security questions, and other information used for account security.
Customer support information – including the information you include in your communications with us, such as when you send a message through the Services.
Some features of the Services may require you to provide us with certain information about yourself directly. You may choose not to provide this information. However, this may result in your inability to use or access these features.
Information We Collect About Your Use
We may also automatically collect certain information about your interaction with the Services (“Usage Data”). To this end, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our website and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.
Information Received from Third Parties
Finally, we may receive information about you from third parties, including vendors and service providers who collect information on our behalf, such as:
Companies that support our website and services
Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment, fulfill your orders, and provide you with the products or services you have requested, in order to fulfill our contract with you.
When you visit our website, open or click on emails we send you, or interact with our services or ads, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
All information we receive from third parties is handled in accordance with this Privacy Policy.
How We Use Your Personal Information
Providing Products and Services. We use your personal information to provide you with services and fulfill our contract with you, including processing your payments, fulfilling your orders, sending you notifications regarding your account, purchases, returns, exchanges, or other transactions; creating, maintaining, and otherwise managing your account; arranging shipping; facilitating returns and exchanges; and other features and functionalities related to your account.Marketing and Advertising. We may use your personal data for marketing and advertising purposes, such as sending marketing and promotional messages via email, text message, or mail, and displaying advertisements for products or services to you. This may include using your personal data to better tailor the services and advertisements on our website and other websites. If you are located in the EEA, the legal basis for these data processing activities is our legitimate interest in selling our products pursuant to Article 6(1)(f) of the GDPR.
Security and Fraud Prevention. We use your personal data to detect, investigate, or take appropriate action regarding potential fraudulent, illegal, or malicious activities. If you choose to use the Services and register an account, you are responsible for the security of your account credentials. We strongly recommend that you do not share your username, password, or other login credentials with third parties. If you believe your account has been compromised, please contact us immediately. If you are located in the EEA, the legal basis for these data processing activities is our legitimate interest in ensuring the security of our website for you and other customers, in accordance with Article 6(1)(f) of the GDPR. Communication with you and service improvement. We use your personal data to provide you with customer support and to improve our services. This is in our legitimate interest to be able to respond to you, provide you with effective services, and maintain our business relationship with you, in accordance with Article 6(1)(f) of the GDPR.
Cookies
Like many websites, we use cookies on our website. For specific information about the cookies we use in connection with the operation of our store via Shopify, please visit https://www.shopify.com/legal/cookies. We use cookies to operate and improve our website and services (including storing your actions and preferences), to perform analytics, and to better understand user interaction with the services (in our legitimate interest to manage, improve, and optimize the services). We may also allow third parties and service providers to use cookies on our website to better tailor the services, products, and advertising on our website and other websites.
Most browsers automatically accept cookies by default. However, you can set your browser to remove or reject cookies via the browser controls. Please note that removing or blocking cookies may affect your user experience and may result in some of the Services, including certain features and general functionality, not working properly or becoming unavailable. Furthermore, blocking cookies cannot completely prevent us from sharing information with third parties, such as our advertising partners.
How We Share Personal Information
Under certain circumstances, we may share your personal information with third parties for the purpose of fulfilling our contractual obligations, for legitimate purposes, and for other reasons covered by this Privacy Policy. These circumstances may include:
with vendors or other third parties who provide services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, order fulfillment, and shipping).
with business and marketing partners to provide you with services and deliver advertising to you. Our business and marketing partners use your data in accordance with their own privacy policies.
When you instruct us, request us, or otherwise give us your consent to share certain information with third parties, for example, to send you products or through your use of social media widgets or login integrations, with your consent.
With subsidiaries or otherwise within our corporate group, in our legitimate interest to conduct a successful business.
In connection with a business transaction such as a merger or bankruptcy, to comply with all applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce all applicable Terms of Service, to protect or defend our rights and the rights of our users or others.
We would like to inform you that we share the following categories of personal data and sensitive personal data from users for the purposes described above, in accordance with the sections titled “How We Collect and Use Your Personal Data” and “How We Share Personal Data.”
We will not use or disclose your personal data without your consent or for the purpose of identifying you.
Third-Party Websites and Links.
Our website may contain links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy and security policies as well as other terms and conditions. We do not guarantee or assume any responsibility for the privacy or security of such websites, including the accuracy, completeness, or reliability of the information found on those websites. Information you provide in public or semi-public areas, including information you share on third-party social networking platforms, may also be viewed by other users of the Services and/or users of such third-party platforms, without any restriction on its use by us or third parties. Our inclusion of such links does not automatically constitute an endorsement of the content of such platforms or their owners or operators, except as disclosed in the Services.
Children's Data
The Services are not intended for use by children, and we do not knowingly collect personal data from children.
As of the effective date of this Privacy Policy, we have no actual knowledge that we “share” or “sell” (as those terms are defined under applicable law) personal data from individuals under the age of 16.
Security and Retention of Your Data
Please note that no security measures are completely foolproof or impenetrable, and we cannot guarantee “perfect security.” Additionally, the information you send to us during transmission may not be secure. We therefore recommend that you do not use unsecured channels to share sensitive or confidential information with us.
How long we retain your personal data depends on various factors, such as the need to use the data to manage your account, provide the services, comply with legal obligations, resolve disputes, or enforce other applicable agreements and policies.
Your Rights
Depending on where you live, you may have some or all of the rights listed below regarding your personal data. However, these rights are not absolute and apply only under certain circumstances. In certain cases, we may refuse your request to the extent permitted by law.
Right of Access/Information: You may have the right to request access to the personal data we hold about you, including details of how we use and share your data.
Right to Erasure: You may have the right to request the erasure of the personal data we hold about you.
Right to Rectification: You may have the right to request the correction of inaccurate personal data we hold about you.
Right to Data Portability: You may have the right to receive a copy of the personal data we hold about you and, under certain circumstances and subject to certain exceptions, to request that this data be transferred to a third party.
Restriction of Processing: You may have the right to ask us to stop or restrict the processing of your personal data.
Withdrawal of Consent: If we rely on your consent to process your personal data, you may have the right to withdraw that consent.
Right to Object: If we deny your request, you may have the right to appeal our decision. You can do so by replying directly to our denial.
Manage communication settings: We may send you promotional emails, and you can opt out of receiving these emails at any time by using the unsubscribe option provided in our emails to you. If you unsubscribe, we may still send you non-promotional emails, such as those regarding your account or orders.
You can exercise these rights as described on our website or by contacting us using the contact information provided below.
We may need to collect information from you, such as your email address or account information, to verify your identity before we can provide a substantive response to your request. Under applicable laws, you may designate an authorized representative to submit requests on your behalf to exercise your rights. Before we accept such a request from a representative, we must receive proof from them that you have authorized them to act on your behalf. Additionally, we may need to verify your identity directly with you. We will respond to your request in a timely manner, as required by applicable law.
Complaints
If you have any complaints about the way we process your personal data, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details listed below. For the EEA, you can find a list of the relevant data protection supervisory authorities here.
International Users
Please note that we may transfer, store, and process your personal data outside the country where you live. Your personal data will also be processed by employees and third-party service providers and partners in those countries.
When we transfer your personal data to countries outside Europe, we rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent agreements from the relevant UK authority, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Contact
If you have any questions about this Privacy Policy or wish to exercise any of your rights, please email us at emanzipe@gmail.com.
In accordance with applicable data protection laws and unless otherwise expressly stated, we are the data controller for your personal data.