Terms of service

OVERVIEW


Welcome to Emanzipé! The terms “we,” “us,” and “our” refer to Emanzipé. Emanzipé operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). Emanzipé is powered by Shopify, which enables us to provide the Services to you.
The following terms and conditions, as well as all policies referenced herein (these “Terms and Conditions” or “Terms”), describe your rights and obligations when using the Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights and cover topics such as warranty disclaimers and limitations of liability.
By visiting or using our services, or by interacting with our services, you agree to these Terms of Service and our Privacy Policy.

If you do not agree to these Terms and Conditions or the Privacy Policy, you should not use or access our services.

1 – Access and Account
By agreeing to these Terms and Conditions, you represent that you are at least the legal age of majority in the state or province where you reside and that you have given us your consent for your minor dependents to use the Services on devices that you own, purchase, or manage.& nbsp;To use the Services, including to access or browse our online stores or to purchase the products and services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent that all information you provide in our stores is accurate, current, and complete, and that you have all necessary rights to provide such information. You are solely responsible for the security of your login credentials and for all activity on your account. You may not transfer, sell, assign, or license your account to any third party.

2 – Our Products
We have made every effort to accurately represent our products and services in our online stores. Please note, however, that the colors or appearance of the products may differ from how they appear on your screen, depending on the type of device you use to access the store, as well as your device’s settings and configuration.; We do not guarantee that the appearance or quality of the products or services you purchase will meet your expectations or match the images or depictions in our online stores.;All product descriptions are subject to change at any time and without notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit the quantities of products we offer to any person, geographic region, or jurisdiction on a case-by-case basis.

3 – Ordering
When you place an order, you are making an offer to purchase. Emanzipé reserves the right to accept or reject your order at its sole discretion for any reason. Your order is not accepted until Emanzipé confirms acceptance. We must receive and process your payment before your order can be accepted. Please review your order carefully before submitting it, as Emanzipé may not be able to accommodate cancellation requests after the order has been accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you via the email address, billing address, and/or phone number provided at the time of ordering.
The return or exchange of your purchases is subject exclusively to the terms of our right of withdrawal. You represent and warrant that your purchases are intended for your personal use or use within your household and not for commercial resale or export.

4 – Prices and Billing
Prices, discounts, and promotions are subject to change without prior notice. The price charged for a product or service is the price in effect at the time the order is placed and will be listed in the email containing your order confirmation. Unless expressly stated otherwise, the prices listed do not include taxes, shipping costs, processing fees, customs duties, or import charges. The prices listed in our online stores may differ from the prices in our physical stores or in online stores and other stores operated by third parties. We may offer promotions related to our services from time to time, which may affect pricing and are subject to separate terms and conditions. In the event of a conflict between the terms of a promotion and these terms, the terms of the promotion shall prevail. You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our stores. You agree to promptly update your account information and other details, including your email address and credit card numbers and expiration dates, so that we can process your transactions and contact you as needed. You represent and warrant that the credit card information you provide is true, accurate, and complete; that you are duly authorized to use this credit card for the purchase; that the charges incurred by you will be paid by your credit card company; and (iv) you will pay the charges incurred by you at the stated prices, including shipping and handling fees as well as any applicable taxes.

5 – Shipping and Delivery
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We assume no responsibility for delays caused by shipping carriers, customs clearance, or events beyond our control. Once we have handed over the goods to the shipping carrier, ownership and the risk of loss pass to you.

6 – Intellectual Property
Our Services, including but not limited to all trademarks, brand names, text, advertisements, images, graphics, product reviews, videos, and audio files, as well as their design, selection, and arrangement, are the property of Emanzipé, its affiliates, or licensors and are protected by U.S. and foreign patent, copyright, and other intellectual property laws.
These Terms permit you to use the Services solely for your personal, non-commercial use. Without our prior written consent, you may not reproduce, distribute, modify, publicly display, publicly perform, republish, download, store, transmit, or create derivative works of any of the materials on the Services. Unless expressly provided otherwise herein, nothing in these Terms grants you a license or other rights under any patent, trademark, copyright, or other intellectual property of Emanzipé, Shopify, or any third party, nor may it be construed as granting any such license or other right. Unauthorized use of the Services may constitute a violation of federal and state intellectual property laws.All rights not expressly granted herein are reserved by Emanzipé. The names, logos, product and service names, designs, and slogans of Emanzipé are trademarks of Emanzipé or its affiliates or licensors. You may not use these trademarks without the prior written permission of Emanzipé. The name, logo, product and service names, designs, and slogans of Shopify are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans appearing on the Services are trademarks of their respective owners.

7 – Optional Tools
As part of the Services, you may be granted access to third-party customer tools. We do not monitor these tools and have no control over or influence on them. You acknowledge and agree that we provide access to such tools “as is” and “as available,” without any warranties, representations, or conditions, and without any endorsement. We assume no liability for any damages arising from or related to the use of optional third-party tools. Any use you make of the optional tools offered through the website is solely at your own risk and discretion. You should therefore familiarize yourself with and accept the terms of use of the relevant third-party tools. We may also offer new features through the Services in the future (including the release of new tools and resources). Such new features are also considered part of the Services and are subject to these Terms and Conditions.

8 – External Links
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including embedded third-party features). We are not responsible for reviewing or evaluating the content or accuracy of any third-party materials or websites you access. If you leave the Services to access such third-party materials or websites, you do so at your own risk. We are not liable for any damages arising from your access to external websites or your purchase or use of products, services, resources, or content on external websites. Please review the third-party provider’s policies and procedures carefully and ensure that you understand them before proceeding with a transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the respective third-party provider.

9 – Relationship with Shopify
Emanzipé is hosted on Shopify, which enables us to provide you with the Services. However, all sales and purchases you make in our store are made directly with Emanzipé. By using the services, you acknowledge that Shopify is not responsible for any aspect of sales between you and Emanzipé, including any injuries, damages, or losses resulting from the purchase of products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or in connection with your purchases and transactions with Emanzipé.

10 – Privacy Policy
All personal data we collect through the Services is subject to our Privacy Policy, and certain personal data may be subject to Shopify’s Privacy Policy, which can be viewed here. By using the Services, you confirm that you have read these privacy policies.
Since the Services are hosted by Shopify, Shopify collects and processes personal data regarding your access to and use of the Services in order to provide and improve the Services for you. Data you submit to the Services is transmitted to and shared with Shopify and third-party service providers, who may be located in a country other than your country of residence, in order to provide services to you. Learn more about how we, Shopify, and our partners use your personal data.

11 – Feedback
If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any media for any purpose, including for commercial purposes. For example, we may use our rights under this license to operate, provide, evaluate, expand, improve, and promote the Services, as well as to fulfill our obligations and exercise our rights under the Terms of Service.& nbsp;You further represent and warrant that: you own or have the right to use all necessary rights in all Feedback; you have disclosed any compensation or incentives received in connection with the submission of your Feedback; and your Feedback complies with these Terms. We are and remain under no obligation to, (1) treat your feedback as confidential; (2) pay you compensation for your feedback; or (3) respond to your feedback.
We may, but are not obligated to, monitor, edit, or remove any feedback that we, in our sole discretion, deem to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that infringes upon any party’s intellectual property rights or violates these Terms and Conditions.
You agree that your Feedback will not infringe upon the rights of any third party. This includes copyrights, trademark rights, data protection rights, personality rights, or any other individual or proprietary rights. Furthermore, you agree that your feedback will not contain any defamatory or otherwise unlawful, offensive, or obscene statements, nor will it contain computer viruses or other malware that could in any way interfere with the operation of the Services or any associated website. You are not permitted to use a false email address, impersonate another person, or otherwise mislead us or third parties regarding the origin of feedback. You bear sole responsibility for any feedback you provide and for its accuracy. We assume no responsibility or liability for feedback published by you or third parties.

12 – Errors and Inaccuracies
Occasionally, information on or within the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, and product availability. We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice, and to change or update information or cancel orders if any information is inaccurate at any time, including after your order has been submitted.

13 – Prohibited Uses
You may use the Services only for lawful purposes. You may not access or use the Services, directly or indirectly, for any of the following purposes: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial, state, or local laws, regulations, rules, or ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against our employees or any other person; (e) to submit false or misleading information; (f) to upload, download, use, or reuse material that does not comply with these Terms; (g) to send, or procure the sending of, advertising or promotional material, including junk mail, chain letters, spam, or any other similar solicitation; (h) to impersonate or attempt to impersonate another person or entity; or (i) to otherwise engage in conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or which, as determined by us, may harm Emanzipé, Shopify, or users of the Services, or expose them to liability.

In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code that may be used in any way that will affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell, or otherwise exploit any portion of the Services; (c) collect or track the personal information of others; (d) use spam, phishing, pharming, or pretexting in connection with the Services; (e) use robots, spiders, scraping tools, data mining or extraction tools, automated devices or processes, AI tools (including agentic AI), or any automated or manual means to access the Services; or (f) interfere with, circumvent, or manipulate the security features, authorization functions, robot exclusion headers, or any measures we use to restrict access to the Services. We reserve the right to suspend, disable, or terminate your account at any time without prior notice if we determine that you have violated any part of these Terms.

14 – Agents

14.1 This section (“Agent Terms”) applies if you use, authorize, enable, or permit an Agent to access, use, or interact with the Services. “Agent” means any software or service that acts autonomously or semi-autonomously on behalf of, or under the instruction of, a person or entity, and that may operate on behalf of a person or through the use of a person’s device without direct supervision.

14.2 No Agent may access, use, or interact with the Services unless it identifies itself at all times and operates in strict compliance with the requirements set out in Section 14.4 below. In addition, no Agent is permitted to access, use, or interact with the Services if we have instructed it to cease such access, use, or interaction.

14.3 We may, including through technical measures, restrict whether and how an Agent may access, use, or interact with the Services.

14.4 Agents:

(i) must identify in all HTTP/HTTPS requests that the request is made by an Agent and disclose the name of the Agent by including the following in the User-Agent string of the request;
(ii) must not hide or obscure that access, use, or interaction is performed by an Agent, for example by (a) mimicking human behavior or interaction patterns, or (b) completing or bypassing CAPTCHAs or measures intended to distinguish computer use from human use;
(iii) must truthfully respond to any questions or prompts intended to determine whether interactions are performed by a human or a computer;
(iv) must not bypass or otherwise avoid any measures that prevent, restrict, modify, or control whether and how Agents access, use, or interact with Shopify Consumer Services.

15 – Termination

We may terminate this Agreement or your access to the Services (or any part thereof) at our sole discretion at any time and without prior notice. You will remain responsible for all amounts due up to and including the date of termination.

The following sections will survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

16 – Disclaimer of Warranties

The information provided on or through the Services is for general informational purposes only. We make no warranty as to the accuracy, completeness, or usefulness of this information. Any reliance on such information is solely at your own risk. We disclaim all liability and responsibility arising from reliance on such materials by you or other users of the Services, or by any third party who becomes aware of their content. We do not guarantee, represent, or warrant that you will be able to use the Services without interruption, in a timely manner, securely, or without errors. Some jurisdictions restrict or prohibit the exclusion of implied or other warranties, so the above disclaimer may not apply to you.

17 – Limitation of Liability 

To the fullest extent permitted by law, under no circumstances shall merchants, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, or licensors, or those of Shopify and its affiliates, be liable for any injury, loss, claim, or direct, indirect, incidental, special, punitive, consequential, or exemplary damages of any kind, including but not limited to lost profits, lost sales, lost savings, data loss, exchange costs, or similar damages, whether such damages are claimed in contract, tort (including negligence), or strict liability, arising out of your use of the Services or products purchased through the Services, or for any other claim in any way connected with your use of the Services or any product, including but not limited to errors and omissions in any content, or loss or damage of any kind resulting from the use of the Services or content (or products) posted, transmitted, or accessed through the Services. provided in another way, even if the possibility of such damage has been pointed out.

18 – Indemnification
You agree to indemnify, defend, and hold harmless Emanzipé, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any and all losses, damages, liabilities, or claims, including reasonable attorneys' fees, made by any third party due to or arising out of (1) your breach of these Terms and Conditions or the documents incorporated by reference, (2) your violation of applicable law or the rights of a third party, or (3) your access to and use of the Services. We will notify you of any indemnifiable claim, provided that a delay in notification will not release you from your obligations unless it would cause you significant harm. We may control the defense and settlement of any such claim at your expense, including the choice of counsel, but we will not settle any claim requiring non-monetary obligations from you without your consent (which may not be unreasonably withheld). They assist in the defense against compensation claims, including by providing relevant documents.

19 – Severability Clause
Should any provision of these Terms and Conditions be found to be unlawful, invalid, or unenforceable, such provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms and Conditions. The validity and enforceability of the remaining provisions shall not be affected by such finding.

20 – Waiver
Entire Agreement Our failure to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. These Terms and Conditions, together with any policies or operating rules that we post on this website or in respect of the Service, constitute the entire agreement and understanding between you and us and govern your use of the Service. They supersede all prior or contemporaneous agreements, communications, and proposals between you and us, whether oral or written (this includes, but is not limited to, any prior versions of these Terms and Conditions). Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the party that drafted this document.

21 - Assignment
Without our prior written consent, you may not delegate, assign, or transfer this agreement or your rights and obligations under these terms and conditions; any such attempt is void. We may assign, transfer, or delegate these terms and conditions and our rights and obligations to you without your consent or notice.

22 - Applicable Law 
These terms and conditions, as well as any separate agreements under which we provide services to you, shall be governed by and construed in accordance with the jurisdiction of the federal, state, or territorial courts located at Emanzipé's registered office. You and Emanzipé consent to the local and personal jurisdiction of such courts.
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23 – Headings
The headings used in this agreement are for convenience only and do not limit or otherwise affect these terms and conditions.
24 – Changes to the Terms and Conditions
The most current version of the Terms and Conditions is always available on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms and Conditions by posting updates and changes on our website. It is your responsibility to check our website regularly for changes. We will notify you, in accordance with applicable law, of any material changes to these Terms and Conditions, and such changes will become effective on the date specified in the notification. By continuing to use or access the services after changes to these Terms and Conditions have been posted, you agree to be bound by those changes.

25 – Contact Information
Please send any questions regarding the terms and conditions to emanzipe@gmail.com.

General Terms and Conditions (GTC)

for the Emanzipé online shop
1. Scope and Provider
This website is operated by Emanzipé. Hereinafter, "we," "us," and "our" always refer to Emanzipé. The following General Terms and Conditions (GTC) apply to all contracts concluded between Emanzipé and customers via the online shop.
By accessing our website and/or purchasing a product, you agree to these GTC. If you do not agree to these terms, you may not use our website and services.
2. Contract Conclusion & Terms of Use
By placing your order, you are submitting a binding offer to purchase. A contract is concluded as soon as we accept this offer by sending an order confirmation via email.
By placing your order, you confirm that you are at least 18 years old and have full legal capacity, or that you are acting with the consent of your legal guardian.
Using our website for unlawful purposes or in violation of applicable Swiss law (in particular copyright, data protection, trademark, or competition law) is prohibited.
3. Prices and Payment
All prices are in Swiss francs (CHF) and include VAT unless otherwise stated. Shipping costs are shown separately.
Payment can be made using the payment methods offered in the online shop. We reserve the right to exclude certain payment methods.
4. Delivery & Shipping
Delivery is exclusively to addresses in Switzerland and the Principality of Liechtenstein, unless otherwise agreed.
The delivery time is generally 7-10 business days, unless a different delivery time is specified for the product. Availability and delivery times are subject to change without notice.
5. Right of Withdrawal / Returns
As a consumer in Switzerland, you do not have a statutory right of withdrawal for online purchases. However, we voluntarily grant you a 14-day right of return from receipt of the goods under the following conditions:
  • The goods must be unused, unopened, and in their original packaging.
  • Return shipping costs are your responsibility.
  • Personalized products are excluded from returns.
6. Liability and Warranty
We are liable for defects in the delivered products within the scope of the statutory provisions. Any further liability, in particular for indirect damages, consequential damages, or lost profits, is excluded to the extent permitted by law.
The display of products in the shop may vary depending on your screen. Such differences do not constitute a defect.
7. Data Protection
The protection of your personal data is important to us. Your data is processed in accordance with the Swiss Federal Act on Data Protection (FADP).
Details can be found in our Privacy Policy.
8. Third-Party Content & External Links
Our website may contain links or references to third-party websites. We assume no responsibility for the content of external sites or their privacy policies.
9. Copyright & Intellectual Property
All content (texts, images, layout, logos) on our website is protected by copyright. Any use outside of private use requires our express written consent.
10. Changes to the Terms and Conditions
We reserve the right to amend these Terms and Conditions at any time. The version valid at the time of ordering shall apply. Changes will be published on this website.
11. Applicable Law & Jurisdiction
These Terms and Conditions and all legal relationships between you and Emanzipé are governed by Swiss substantive law, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
The place of jurisdiction is – to the extent legally permissible – the registered office of Emanzipé.